Experience

1. September 2021

   Technician - Apple

   • Improved service quality consistently maintaining 100% customer satisfaction and increased sales by developing strong knowledge of company products and services
   • Frequently served as an intermediary between technical workers and customers when discussing technical problems and optimal solutions
   • Maintained high-volume workload within fast-paced environment and consistently met performance benchmarks

2. June 2022

   Graduation - Towson University

   • Degree: Computer Science
   • GPA: 3.0
   • Coursework: Software Engineering | Data Structures and Algorithms | Object Oriented Programming | Database Management | Operating Systems | Web Development | Cryptography | Calculus 2 | Data Networks and Communications

3. September 2022

   Sowftware Engineer - Paramount

   •Transformed my role from front end to full stack through leading sprint sessions involving the mockup, discussions and ultimately the creation and implementation on a backend service of a vital internal tool that did not exist with one previously
   •Developed a nest.js service that determines permissions for a user based on if the query returns a dev, stage or prod instance resulting in fewer mistakes from customers within different orgs
   •Implemented a docker instance that maintains the integrity of the nest.js backend server to hide important api keys using armada as well as reduce error within users build environments
   •Constructed Nest.Js backend api endpoints that allowed video uploads to Paramount aws s3 bucket
   •Created a postgres database that stores user preferences for the site in a JSON blob and returns features like dark mode, channels, and more based on their email credentials